FAQs

❓ Frequently Asked Questions

🧖‍♀️ What is the LuxiGlow™ LED Radiance Mask?

The LuxiGlow™ mask is an advanced, spa-grade LED light therapy device that uses 4 targeted light wavelengths to improve skin tone, texture, hydration, and overall glow — all from the comfort of your home.

📆 How often should I use it?

For best results, use the mask for 10–30 minutes per session, 3–5 times per week. It’s safe and gentle enough for daily use depending on your skin’s sensitivity.

⏱️ How long does each session take?

Each session can range from 10 to 30 minutes. You can personalize your treatment time based on your skin goals and comfort level.

✨ What results can I expect?

Users typically notice improvements in skin clarity, smoothness, and hydration within 2–4 weeks of consistent use. Results may vary based on skin type and usage frequency.

🔋 Is the mask cordless?

Yes! LuxiGlow™ features a rechargeable battery for cordless, hands-free treatments — perfect for multitasking during your skincare routine.

🌈 What do the different LED lights do?

  • 🔴 Red Light (630nm): Stimulates collagen, reduces fine lines, firms skin.
  • 🔵 Blue Light (460nm): Fights acne-causing bacteria and inflammation.
  • 🟡 Yellow Light (590nm): Evens skin tone and reduces redness.
  • 🌈 Near-Infrared (850nm): Promotes deep repair and hydration (invisible to the eye).

👩‍⚕️ Is it safe for sensitive skin?

Yes, the LuxiGlow™ mask is non-invasive and safe for most skin types. However, we recommend patch testing or consulting a dermatologist if you have any medical conditions or extreme sensitivity.

📦 What's included in the box?

Your LuxiGlow™ kit includes:
– LED face + neck mask
– Adjustable head strap
– Rechargeable controller
– USB charging cable
– User guide

🚚 How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated shipping times vary by region and will be shown at checkout.

💳 What is your return policy?

If you're not satisfied with your LuxiGlow™ mask, we offer a 30-day money-back guarantee. Please review our full Return Policy for eligibility and details.

Still have questions?
Reach out to our Customer Support team — we're here to help!